{"@context":"https://schema.org","@type":"JobPosting","title":"Housekeeping Supervisor","description":"

Company Description

BETU Hotels & Resorts is a hospitality management company dedicated to building high-performing properties and delivering consistent, exceptional guest experiences. The company partners with property owners, investors, and hospitality brands across holiday homes, serviced accommodation, and hotels, offering end-to-end support from pre-opening and setup to daily operations. BETU combines hospitality expertise, commercial strategy, operational control, and technology to enhance visibility, occupancy, average daily rates, and long-term revenue performance. Its services include hotel and holiday home management, revenue management, OTA optimization, sales and marketing, procurement, housekeeping standards, guest experience management, and hospitality consulting. The core objective at BETU is to operate each property professionally, protect the owner’s asset, and maximize its commercial potential while ensuring a reliable and welcoming guest experience.

Role Description

The Housekeeping Supervisor is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing daily housekeeping operations across assigned areas within Betu Hotels & Resorts properties. This role includes supervising housekeeping team members, assigning tasks, monitoring cleaning standards, and ensuring that rooms and public areas meet brand and safety requirements. The supervisor coordinates laundry activities, manages inventory of cleaning supplies and linens, and reports maintenance issues promptly. The role also involves training and coaching team members, supporting scheduling, and ensuring compliance with operational procedures and hygiene regulations. The Housekeeping Supervisor interacts regularly with guests and other departments to address service requests, resolve concerns, and maintain a high level of customer satisfaction.

Qualifications\n

Candidates should possess strong supervisory skills, including team leadership, task allocation, performance monitoring, and staff training.Candidates should possess housekeeping skills, with hands-on experience in room cleaning, public area upkeep, and adherence to hygiene and safety standards.Candidates should possess laundry skills, including handling linens, managing laundry workflows, and ensuring quality and cleanliness of all items.Candidates should possess customer service and communication skills, with the ability to respond to guest requests, resolve issues, and collaborate effectively with colleagues.Prior experience in hotel or resort housekeeping supervision is highly beneficial.Knowledge of housekeeping equipment, cleaning products, and standard operating procedures is preferred.Ability to work flexible hours, including weekends and holidays, as required by hotel operations.A diploma or degree in hospitality management or a related field is advantageous, along with basic proficiency in relevant software or property management systems.

Candidates should possess strong supervisory skills, including team leadership, task allocation, performance monitoring, and staff training.

Candidates should possess housekeeping skills, with hands-on experience in room cleaning, public area upkeep, and adherence to hygiene and safety standards.

Candidates should possess laundry skills, including handling linens, managing laundry workflows, and ensuring quality and cleanliness of all items.

Candidates should possess customer service and communication skills, with the ability to respond to guest requests, resolve issues, and collaborate effectively with colleagues.

Prior experience in hotel or resort housekeeping supervision is highly beneficial.

Knowledge of housekeeping equipment, cleaning products, and standard operating procedures is preferred.

Ability to work flexible hours, including weekends and holidays, as required by hotel operations.

A diploma or degree in hospitality management or a related field is advantageous, along with basic proficiency in relevant software or property management systems.

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