{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Assistant","description":"

Working in our stores\n\n

We’re proud that our stores have been at the heart of the communities they serve for over 150 years, united by a shared passion for food and putting customers first. As a Customer Assistant, you’ll be the special ingredient that helps our stores run brilliantly by bringing energy to our fast-paced environment, thriving as part of a team and embracing our commitment to give our customers everything they come to Sainsbury’s for, day in day out.

Important checks before you apply\n\n

You must be above the school-leaver age in your country School leaving age - GOV.UKYou must have Right to Work eligibility in the UK\n\n

You must be above the school-leaver age in your country School leaving age - GOV.UK

School leaving age - GOV.UK

You must have Right to Work eligibility in the UK\n\n

What You’ll Be Doing\n\n

Putting customers first and making them feel valued through thoughtful, friendly and helpful serviceReady to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our productsUsing and embracing digital tools to do your job well and enhance customer experienceHelping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store locationBuilding your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers\n\n

Putting customers first and making them feel valued through thoughtful, friendly and helpful service

Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products

Using and embracing digital tools to do your job well and enhance customer experience

Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location

Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers\n\n

What It Takes To Be Part Of Our Team\n\n

Friendly and welcoming, with a genuine enthusiasm for helping customers Thrive working in a fast-paced, physical and high-energy environmentA committed team player, always willing to support colleagues and work together Flexibility and willingness to work across the store and take on new challenges Open to learning, developing and trying new things to improve our service Confident learning to use new digital tools and technology to do your job brilliantly Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better\n\n

Friendly and welcoming, with a genuine enthusiasm for helping customers

Thrive working in a fast-paced, physical and high-energy environment

A committed team player, always willing to support colleagues and work together

Flexibility and willingness to work across the store and take on new challenges

Open to learning, developing and trying new things to improve our service

Confident learning to use new digital tools and technology to do your job brilliantly

Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better\n\n

Supporting you at work and beyond\n\n

We offer our colleagues a wide range of rewards and provide competitive benefits:

Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and SaturdayHoliday entitlement – based on the hours you work Enhanced Family Leave – Maternity, Paternity, Adoption and more Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices Other Retail savings – discounts on eating out, holidays and at other retailers Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform Financial support – interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources \n\n

Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday

Holiday entitlement – based on the hours you work

Enhanced Family Leave – Maternity, Paternity, Adoption and more

Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover

Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices

Other Retail savings – discounts on eating out, holidays and at other retailers

Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans

Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform

Financial support – interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources \n\n

An inclusive place to work and shop\n\n

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look

here

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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