{"@context":"https://schema.org","@type":"JobPosting","title":"Global Sales Operations Manager (m/w/d)","description":"

About\n\n

Chrono24 is the global marketplace for luxury watches, connecting buyers and sellers from more than 100 countries. We bring trust, transparency, and technology to one of the world’s most valuable and relationship-driven categories.

As we continue to scale, our growth depends on predictable revenue operations, strong dealer partnerships, and white-glove VIP experiences — supported by high-quality data, modern tooling, and increasingly AI-enabled workflows.

About The Role\n\n

As Global Sales Operations Manager, you will be the architect of sales operations across our Marketplace and Private Office (VIP client) motions globally (EMEA, Americas, APAC) — and the Growth leadership team’s primary operating partner.

You will design the operating system (incl. tooling selection and implementation) behind our go-to-market dealer and VIP client teams, driving data quality, execution rigor, and scalable processes.

A key part of the role is helping Chrono24 leverage automation and AI-enabled capabilities across prospecting, CRM, forecasting, lead routing and qualification, insights, and enablement — while maintaining trust, transparency, and human judgment.

This role will join the CEO’s organization at Chrono24 and report to the Chief of Staff.

What you can expect

Sales strategy, planning & execution

Design and run global GMV and revenue planningOwn forecasting accuracy and minimize forecast biasPartner with sales leadership to define targets and territories\n\n

Design and run global GMV and revenue planning

Own forecasting accuracy and minimize forecast bias

Partner with sales leadership to define targets and territories\n\n

Marketplace supply & dealer lifecycle operations

Prioritize high-GMV, high-trust dealers using data-driven insightsPartner with marketing and operations to streamline onboarding, activation, and dealer health monitoringUse automation and AI-driven insights pragmatically\n\n

Prioritize high-GMV, high-trust dealers using data-driven insights

Partner with marketing and operations to streamline onboarding, activation, and dealer health monitoring

Use automation and AI-driven insights pragmatically\n\n

Private Office (VIP) go-to-market

Route and qualify high-intent signals into Private OfficeImprove speed to first offer, fill rate, and win rateBalance automation with white-glove experience\n\n

Route and qualify high-intent signals into Private Office

Improve speed to first offer, fill rate, and win rate

Balance automation with white-glove experience\n\n

Data, CRM & AI-enabled tooling stewardship

Own CRM and sales tooling adoptionLead rollout of a single global CRMIdentify and pilot AI-enabled Sales Ops use cases\n\n

Own CRM and sales tooling adoption

Lead rollout of a single global CRM

Identify and pilot AI-enabled Sales Ops use cases\n\n

Reporting, governance & leadership partnership

Run executive sales cadences and reportingTranslate complex data into executive narratives\n\n

Run executive sales cadences and reporting

Translate complex data into executive narratives\n\n

Compensation, incentives & performance management

Design territories, quotas, and incentive plansEnsure incentives drive quality and long-term value\n\n

Design territories, quotas, and incentive plans

Ensure incentives drive quality and long-term value\n\n

What sets you apart

4+ years in Sales / Revenue Operations Hands-on CRM and tooling experience Data-fluent with interest in AI for Sales Ops. Experience using AI tools for Sales Enablement/Operations is a big plus Strong executive communication skills \n\n

4+ years in Sales / Revenue Operations

Hands-on CRM and tooling experience

Data-fluent with interest in AI for Sales Ops. Experience using AI tools for Sales Enablement/Operations is a big plus

Strong executive communication skills \n\n

What we offer

High-impact role with senior leadership exposure Opportunity to build modern, AI-enabled Sales Ops foundationsJoin a globally recognized brand and marketplace in the luxury watch industryWork in a dynamic, international team that values initiative and ownershipMake a tangible impact on business growth and partner satisfactionEnjoy a modern work culture with flexibility, creativity, and purpose\n\n

High-impact role with senior leadership exposure

Opportunity to build modern, AI-enabled Sales Ops foundations

Join a globally recognized brand and marketplace in the luxury watch industry

Work in a dynamic, international team that values initiative and ownership

Make a tangible impact on business growth and partner satisfaction

Enjoy a modern work culture with flexibility, creativity, and purpose\n\n

Diversity@Chrono24: We believe in the power of diversity.

Diversity is our strength.

At Chrono24, we embrace diversity because we believe it enriches not only our corporate culture but also our success. Be yourself – and let’s achieve great things together!

About Us\n\n

JOIN US NOW!

We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast - and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment.

Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing - with you!

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